Wednesday, March 14, 2012

Urgently require Manager (Voice Services/ Call Centre) @ Noida,India

Manager (Voice Services) for one of our key client 'Leading Yellow Pages, B2B company'

Exp: 8-12 Years
Location: Noida

Please send your resume along with the following in line details :

Current CTC _________
Expected CTC _________
Current Location: _________
Total Experience ________
Relevant Experience _________
Notice Period : _______

Job responsibilities for Manager (Voice Services)

Reporting to : General Manager (Voice Services)
Experience: 8 to 12 years

* IT Project Management for Call Center Application
* Voice service solution of call centers
* Complete Transition of all voice processes from technology point of experience.
* Candidate should know how to manage, design and implement the call center/voice IT with optimum technology usage.

Skills Required:
* Client Handling and Vendor Management
* Managing Voice infrastructure
* Implementation of voice structure from ground zero.
* Should have good knowledge on networking of different protocols like TCP/IP. OSI Model and CISCO technologies.

Kanban Infosystem


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