Tuesday, April 24, 2012

Excellent opportunity for Manager-Voice Network with Genpact, Gurgaon,India

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Manager/Sr. Manager-Voice Network. Kindly find detailed JD as below:

Work Exp- 8-12 Yrs

Location-Gurgaon

Key Accountabilities/ Job Description
 Design Voice & Contact Center and Implement complete connectivity solutions (Avaya PBX/ACD/CMS/Voice Mail /TDM/SIP/CTI/VOIP/Nice & Verint Recordings/Aspect dialer)
 Prepare High Level and in depth Voice Network Design Documents and Project Plan for the Migrations of business.
 Prepare Avaya/Aspect/Verint/Nice BOM as per the design & Project w r t networks equipments
 Coordinate with multiple internal teams & with Customer for all Voice solutions and its implementation
 Handover of the projects to Operations Team with transition Methodology.
 Generate Necessary Project Documentations as required.

Required Skills:
 Good Communication skills to interact with Global Clients
 Good Knowledge in Voice Protocols(TDM/VOIP)
 Expertise in implementing QOS in converged networks for Voice, Video & Critical applications.
 Should have Fair exposure in managing Costs and Projects
 TDM/VOIP etc based connectivity solution design knowledge
 Cisco Routers and WAN design knowledge

If interested kindly share your updated profile with below details:

Total Exp-
CTC-
ECTC-
NP-

Regards
Ashish Semwal
Genpact Hiring Team 

mail cv : ashish.semwal@genpact.com

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